1) Contact & Property Overview
By providing your phone number, you agree to receive text messages (SMS) from The Prestige Cleaning People (booking reminders & follow-ups). You can unsubscribe at any time by replying STOP. Message and data rates may apply. Message frequency varies.
2) Guest Turnover & Usage
3) Cleaning Scope & Requirements
Note: Decide if linen is to be washed in-house, via external service, or towels-only refresh.
What this means: Routine clean after every guest checkout — the baseline reset for the next check-in.
Typical inclusions:
- Strip & remake beds with fresh linen
- Towels changed & bathrooms sanitised
- Kitchen cleaned, dishes put away, surfaces wiped
- Bathrooms sanitised & cleaned to a polish
- Clean mirrors
- Damp dusting surfaces throughout (where accessible)
- Clean glass at main entry/exit door (primarily fingerprint removal)
- Floors vacuumed & mopped
- Rubbish removed & bins relined
- Quick spot checks for damage or missing items
- Light staging (pillows, décor, amenities placement)
💡 This is the “bread and butter” clean — fast turnaround, consistent, and essential for maintaining 5-star guest reviews.
What this means: Scheduled intensive cleans layered on top of the turnover service. Designed to prevent property deterioration and protect investment.
Typical inclusions:
- Damp dusting throughout, including décor items (where practical)
- Full fridge, microwave & appliance clean
- Skirting boards, doors, & walls, washed (where accessible)
- Light switches & power sockets damp-dusted (inside & out)
- Windows, sliding doors, tracks & screens detailed (inside & out if required, where accessible)
- Upholstery vacuuming
- High dusting (ceiling fans, vents, cornices)
- Furniture moved for vacuum/mop underneath (lightweight furniture only)
- Bathroom deep descaling (grout, shower screens, drains)
💡 This is the “revenue protector” clean — it safeguards your property’s long-term condition, reduces costly maintenance, and helps maximise nightly rates through a consistently premium guest experience.
Deep Clean Optional Extras
5) Inventory & Presentation
Note: Ensure pillows, décor, and amenities are placed perfectly; photography-ready on request.
Note: (breed/size limits, extra cleaning expectations)
7) Maintenance & Reporting
Note: Cleaners to report damages promptly — choose preferred reporting channel below.
Note: Tick if you’d like Prestige to handle basic tasks onsite (light bulbs, batteries, furniture adjustments).
